Customer Satisfaction
Refund & Delivery Policy
At The Research Partner, we aim to maintain transparency and fairness in every transaction.
Last Updated — October 2025
1. Project Initiation
Work begins only after:
- Client confirmation of service scope.
- Advance payment as per agreed quotation.
2. Delivery Timelines
Each project's delivery time varies depending on:
- Research complexity
- Word count / chapter length
- Journal or university requirements
Estimated delivery timelines are always communicated in writing before project commencement.
3. Revisions
We provide one complimentary revision for each deliverable within 7 days of delivery, if the revision request aligns with the original scope.
Additional changes or new requirements may incur extra charges.
4. Refund Policy
Refunds are not applicable once the work has begun or been delivered.
However, partial refunds may be considered in cases where:
- Payment was made by error or duplication.
- The service could not be initiated due to unforeseen internal issues.
Refund decisions are made at the discretion of The Research Partner management.
5. Delivery Method
All completed work is shared via:
- Secure cloud storage link (Google Drive / Dropbox)
6. Quality Assurance
Before delivery, all work undergoes:
- Plagiarism checks
- Formatting verification
- Quality review by senior researchers
7. Contact for Refund or Support
Our compliance team is entirely dedicated to ensuring your trust. If you have any inquiries regarding data usage, privacy rights, or this policy, please reach out directly.